Privacy Policy

Personal Information that this Website Collects, Why we collect it, and how it is Stored

This website collects and uses non-sensitive personal information for the following reasons:

Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

Contact forms

Should you choose to contact us using a contact form on this website, the data submitted is collated into an email, encrypted and then sent over the internet to our email service provider. The email is securely stored on the servers of our email provider for us to access. We don’t store any of this data locally. You may request to see your data and ask for it to be deleted.

E-newsletter sign up

We use a third party provider called MailChimp to send our e-newsletters. When you sign up to our e-newsletter you are sharing your email and name with ourselves and MailChimp. Your details will only ever be used to send an e-newsletter (and mailings to your address if you have chosen this option) when we have some new news and if you want to unsubscribe at any time then it is a simple matter of clicking the unsubscribe link at the bottom of the e-newsletter.

Direct mail will only ever be sent to you at your request for such things as private view invites and Open Studios booklets.

About this Website and its Server

All traffic (transferal of files/data) between this website and your browser is encrypted and delivered over HTTPS.

The website is protected by a web application level firewall. This website’s server is also protected by a firewall. It is hosted within a UK data centre.

Some of the data centre’s more notable physical security features are as follows:

24 x 7 x 365 manned security & monitoring on site
Smart Card access policies
Internal and external CCTV systems
Security breach alarms

Our Third Party Data Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All these third parties are are EU-U.S Privacy Shield compliant.

Google (Privacy policy)
MailChimp (Privacy policy)

As defined by the Information Commissioner’s Office, we use two different lawful bases for processing your data for ‘direct marketing’ purposes:

i) Legitimate interest
This is where we have identified a genuine and legitimate reason for contacting you, which crucially does not override your rights or interests

ii) Opt-in consent
This is where you have given us express permission to contact you by particular communication channels.

We use opt-in consent to send you the information listed above by email (and direct mail only at your request).

We respect your right to update the way we get in touch with you about our work at any time.

We will never sell your personal data.